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052-5769580
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Policy

Introduction
1.    “DENTRADE LIMITED” website is a public commerce web browsing. The website owned by "DENTRADE LIMITED” and offering online products for sale.
 
2.   With any site operations the user confirms and agree with the site terms and rules of the participation and except them, and that the user’s and / or anyone on its behalf claims and / or lawsuit against the owners and / or operators and / or their representatives except for claims related to breach of site obligations / or operators under Terms of Use.
 
3. Please read carefully the terms and provisions of these regulations which shall apply to any use or purchase on site.
 
4. Acquisition participator must be aged of 18 and over. Participation conditional on providing correct identifying information (name, address, phone, and email address of the client).
 
Privacy
5. The site undertakes to maintain surfers confidentiality and privacy and transfer of customer information (including email address) to any third party.
 
6. Customer information stored in SSL secure site. Site server is separated from the database server with the customer master data. Credit card data is scrambled using a code so no real ability (to who is not authorized) to collect the data from the database of the site.
 
Products
7. All products offered on the site are original, new and flawless. The products come in their original packaging, unless otherwise noted prominently and clearly detailed the product.
 
8. All products offered in the store are using specified materials including full details of all components present in them. However, since there are people with different sensitivities which cannot be predicted, the manufacturer and seller will not be responsible if the client is allergic to the product.
 
9. Customer is aware that some of the products on the site have not undergone the tests Ministry of Health.
 
10. The photos displayed on the site are for illustration purposes only and are not binding. It may be a case where a customer supplied product packaging shown on slightly different because of differences in packages in the manufacturer stock.
 
 
Terms of Delivery
11. Shipping will be paid with the order total and depending on the requested delivered courier and / or courier company.
 
12. Products delivery (if available) will take up to 3 business days (within Israel) after order approval. The promised delivery time is from the date of actual payment, when day including Sunday - Thursday, excluding holidays. The seller will do his best in order to speed up the delivery time. Products will reach the customer usually within 2-3 business days via standard shipping.
 
13. Notwithstanding the above, the client will not be able to claim compensation in case of delay of the product arrival for hanging via Israel or company missions. Seller will do everything possible to expedite and locate the product for the customer.
 
If it will take 10 working days (under section 12) and the client has not received the product, will have the right to cancel the purchase without paying cancellation fees, or request delivery from the product.
 
14. Seller reserves the right not to supply a particular product, if the product is out of stock or some mistake in the price / specification. In this case the customer will be notified regarding order cancellation within 48 hours from the transaction and will be credited within 48 hours of acceptance, if charged.
 
Payment Method
15. Payment are with credit cards issued by the Bank of Israel: Isracard, Visa and Master Card, American Express.
  
16. Web purchase is a single payment unless the payment option selected by the customer.
 
 17. Purchaser declares that he is aware of the credit card laws as relates to acquiring remote "/" Purchase by phone "and / or" Web transaction. "
 
Returns and Cancellations Policy
19. Customers may cancel the order if provided with unsealed packages and if the product was sent back to the supplier within 14 days from shipment arrival. Customer is aware that he will have to send the product to the company address and bear the costs of shipping (if the product has been sent). Credit for returned products will be fully executed and provided by the seller if the goods arrived in good condition. The credit will be in the same form of payment that the customer paid.
 
20. The customer must inspect the product upon receipt. If the customer has received the product when it is damaged, or unlike what ordered, the customer may cancel the transaction within 14 days after product being received, by contacting  the seller with a request to revoke, in accordance with the provisions of the Consumer Protection Law - 1981.
  
21. In these cases, the customer will not be charged shipping costs of DENTRADE LIMITED products: if the product came broken or damaged or unlike what ordered and in case of delay in delivery over 10 days.
 
General
 
22. Seller may limit the amount of purchase, at its discretion.
 
23. Human response to customers by phone 054-4501889 or email info@dentrade-ltd.com. Seller undertakes to respond within two business days.